Refund & Return Policy

At Croco, we want you to be satisfied with your purchase. Eligible products may be returned or exchanged within 14 days from the date of purchase.

Returned items must be unused, in their original condition, and include all original packaging, tags, and accessories.

Proof of purchase may be required to complete a return or exchange.

Products purchased during special promotions or discounts may not be eligible for return or exchange.

If you receive a damaged or defective product, please contact Croco Customer Service as soon as possible.

Approved refunds will be processed using the original payment method. Processing times may vary depending on the payment provider or bank.